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Gravity Pass

Account settings

Organisation details, currency, booking calendar behaviour, the waiver and the rules for minors.

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Find these under Administration > Account. The settings are split into five tabs. Only the tab you’re on is shown, and Save settings is only available once you’ve changed something. Edits on other tabs are kept while you switch between them.

Organisation

Setting What it does
Name Your company or organisation name. Used in emails, on PDFs and as the default page title.
Homepage web address Your own website, starting with https://. When you’ve uploaded a logo, the logo on the booking page links back here. Leave blank for no link.

Payments

Setting What it does
Currency A three-letter code such as GBP, EUR or USD. Every ticket, pass, event and product is priced in this currency.

Connecting your Stripe account is a separate step: see Payments.

Bookings

Setting What it does
Low availability (%) On the booking calendar a day turns yellow once the places left are this percentage or less of all places across that day’s sessions. Fully booked days are red.
Calendar months How many months the booking calendar shows, from 1 to 6, starting with the current month. Customers can only book what is shown.
Booking prefix The letters that start every new booking reference, for example GP gives GP-4K7Q2M9X. 1 to 6 letters or numbers. Existing bookings keep their reference.

Waiver

Set the waiver text and optional video here. The full process, including what customers see and how to make everyone sign again, is on the Waivers page.

Minors

The booking site asks everyone riding for their date of birth. Anyone up to the age you set, on the day they ride, is a minor. Minors don’t need their own email address, and they pay a ticket’s minor price if it has one.

Setting What it does
Minor’s age is up to The oldest age that still counts as a minor, from 1 to 24. With 17, someone is a minor until their 18th birthday and an adult from that day.
Maximum minors per adult The most minors one adult can book for on the booking site. 0 means no limit. With 2, one adult can bring up to 2 minors, and two adults up to 4.
Minors disclaimer Shown on the booking site when someone’s date of birth makes them a minor. Supports formatting. Leave empty to show nothing.

Set the minor price on each ticket or event.

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