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Gravity Pass

A tour of the portal

Where everything lives in the management portal, and how the menu changes with your role.

Updated View as Markdown

The menu is on the left on a computer or tablet, and behind the menu button on a phone. It is split into five groups, and only one group is open at a time. The group holding the page you’re on opens automatically.

You only see the items your role allows. Administrators see everything.

The menu

Group Items Used for
Operations Bookings, Check in, Statistics, Customers, Tickets, Passes, Vouchers, Events, Slots, Closures Selling sessions and looking after the people who book them.
Merchandise Fulfilment, Orders, Products, Categories, Postage The online shop.
Marketing Configuration, Integrations, Export Sending customers to your email marketing tools.
Compliance Audit Log, Subject Access Request, Scrub Data Data protection duties.
Administration Team, Payments, Email, Branding, Account Setting the system up.

At the bottom of the menu is your name. Select it to open My profile, change the theme (Auto, Light or Dark), or Sign out.

How screens work

The same pattern is used everywhere, so once you’ve learned one screen you’ve learned them all.

  • Lists show what exists, with a New… button at the top and Edit, Enable/Disable and Delete on each row.
  • Creating and editing opens its own screen with a back link. Saving takes you back to the list with a confirmation message.
  • One-click changes such as enabling, disabling, activating or cancelling happen on the list itself.
  • Risky actions ask first. Deleting, cancelling, refunding and similar actions open a confirmation box that names the action on its button.
  • Every page has its own web address, so you can bookmark a screen, share a link to a booking with a colleague, and refresh without losing your place.
  • Prices use one currency for the whole system, set under Account settings.
Navigation

Type to search…

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