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Gravity Pass

Statistics

Read your revenue, busiest days and times, group sizes, ticket mix and more over any period.

Updated View as Markdown

Operations > Statistics summarises paid bookings on sessions in the period you choose. It’s the quickest way to see what’s working.

Choose a period

Pick a preset (Last 30 days, Next 30 days, Last 3 months, Last 12 months, This year) or choose Custom dates and set From and To. The page defaults to the last 12 months. Use Refresh to reload.

If there are no paid bookings in the period, you’ll see a note instead of charts.

The summary tiles

Tile What it tells you
Bookings How many, and how many places in total.
Revenue Money from those bookings, and the average per booking.
Average group Places per booking.
Spaces filled The share of capacity booked on sessions that are running.
Checked in The share of bookings checked in so far, out of those that have had the chance.
Booked ahead Average days between booking and riding.
Customers How many different customers, and how many booked more than once.
Cancelled Cancelled bookings and their share of all bookings.

The charts

  • Spaces by day (or week, for long periods). Switch between Ride date (when they ride) and Booked on (when they bought).
  • Busiest days: a calendar heatmap. Darker is busier.
  • By month: a table and bars of bookings, places and revenue.
  • By day of the week: which weekdays fill up.
  • When people ride: places by weekday and session start time.
  • When people book: bookings by weekday and hour, in your time zone. Useful for deciding when to send promotions.
  • Tickets sold: quantity of each ticket and its value before vouchers.
  • Slots: how full each slot has been, as a percentage.
  • Adults and minors: the split by date of birth, bookings with minors, and places sold at a minor price.
  • Group size and How far ahead people book.
  • Discount vouchers: bookings that used one, total discounted, free bookings, and a ranking by code.
  • Booking outcomes: Confirmed, Cancelled and so on for every booking made in the period.
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