A product always belongs to a category, so create at least one category first.
Categories
Under Merchandise > Categories, choose New category.
| Field | Notes |
|---|---|
| Name | For example “Clothing”. Customers see it in the shop. |
| Description (optional) | A line shown under the name. Plain text, up to 500 characters. |
- Drag categories by their handle (⋮⋮) to change the order they appear in. It saves as soon as you drop.
- A category’s Products button opens the products list filtered to it.
- A category that still has products can’t be deleted. Move or delete its products first.
Products
Under Merchandise > Products, choose New product. The list can be filtered by category.
| Field | Notes |
|---|---|
| Category | Required. |
| Name | What customers see. |
| SKU / reference | Your own stock code, such as HOOD-BLK. Shown to you when you pack the order. |
| Price per unit | In your system currency. |
| Description | Supports formatting. Up to 5,000 characters. |
| Options | See below. |
| Pictures | Up to 10, PNG, JPEG, WebP or SVG, up to 2 MB each. |
| Enabled | Untick to take it off sale. |
Options
An option is a choice the customer makes before buying, such as Size (S, M, L, XL) or Length. Add up to 5 options. For each, enter the name and the choices separated by commas, for example S, M, L, XL.
The customer must pick one choice for every option. Their picks are copied onto the order line, so you see them in Fulfilment when you pack.
Pictures
- Choose one or more files. They upload when you save the product.
- The first picture is the main one, shown in the shop’s lists. Use Make main on another to change it.
- Remove deletes a picture immediately.
Editing and deleting
- Disable takes a product off sale without deleting it.
- Delete also deletes its pictures. It can’t be undone.
- If you change your system currency under Account settings, prices aren’t converted. Check your products afterwards.
Discounts
Voucher codes with Allow for merchandise switched on can be used in the shop. See Vouchers.