Under Marketing > Integrations each supported tool has a card showing whether it’s Connected and, if so, which audience or list it’s sending to.
Mailchimp
Adds customers to a Mailchimp audience.
Create an API key
In Mailchimp, go to Profile, Extras, API keys and create one. It ends with a dash and a server name, such as -us21.
Find your Audience ID
In Mailchimp, go to Audience, Settings, Audience name and defaults. The Audience ID is shown there.
Connect
In Gravity Pass choose Connect on the Mailchimp card, paste both, and save.
SendGrid
Adds customers to a SendGrid Marketing contact list.
Create an API key
In SendGrid, go to Settings, API Keys and create a key with the Marketing permission. It starts with SG..
Find your List ID
Open the list under Marketing, Contacts, Lists. The ID is the long code at the end of its web address.
Connect
In Gravity Pass choose Connect on the SendGrid card, paste both, and save.
What happens when you save
Gravity Pass checks the key with the tool first, and only saves it if it works. The key is then stored encrypted and never shown again. When editing, leave the key box blank to keep the saved key.
Edit or disconnect
- Edit lets you change the key or the list.
- Disconnect stops new customers being sent, and stops opt-outs being passed on. Contacts already in the tool are not removed. You’re asked to confirm.
Connect both?
You can connect Mailchimp and SendGrid together. Customers are sent to every connected tool.
Next, decide whether to send new customers automatically.