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Gravity Pass

Email settings

Choose how Gravity Pass sends email, set the sender, and send a test message.

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Gravity Pass sends emails for you: booking confirmations, waiver links, sign-in codes for returning customers, order updates and more. Under Administration > Email > Settings you choose how they’re sent.

Choose a provider

Option Use it when
SMTP You have your own mail server, or you’d like to use the SMTP details of a provider such as Microsoft 365, Google Workspace or Amazon SES.
Mailgun You have a Mailgun account and prefer to send through its API.
Don’t send Email is switched off.

Sender

Shown once you pick SMTP or Mailgun.

  • From name (optional): who the email appears to be from, such as “Peak Uplift”.
  • From email: the address emails are sent from, such as [email protected]. Your provider must allow sending from this address, usually by verifying its domain.

SMTP settings

Field Notes
Host The mail server, such as smtp.example.com.
Port Usually 587, or 465.
Encrypt the connection (TLS) Leave this on unless your provider says otherwise.
Username and Password Leave the username blank if the server needs no sign-in.

Mailgun settings

Field Notes
Sending domain The domain you added in Mailgun, such as mg.example.com.
Region US or EU: where your Mailgun domain is hosted.
API key A sending or private key from your Mailgun account.

Passwords and API keys are stored encrypted and are never shown again. When editing, the box says “Saved. Leave blank to keep it”, so you only retype it to change it.

Send a test

After saving, use Send a test email at the bottom of the page. Enter an address and check it arrives. If it doesn’t, check the spam folder first. The test uses the saved settings, so save any changes before testing.

Next

Change what your emails say in Email templates and layout.

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