Most of what you do day to day is in the Operations group of the menu. People with the Operations role can use Bookings, Check in and Customers. Statistics is for administrators.
Bookings
Find any booking, in a list or on a calendar. Read
Managing a booking
Move a booking to another time, switch tickets, or cancel and refund. Read
Checking people in
Today’s arrivals, with waiver status and a printable list. Read
Customers
Contact details, history, waivers and marketing choices. Read
Waivers
Set the waiver, see who has signed, and send reminders. Read
Statistics
Revenue, busiest days, group sizes and more. Read
A typical day
Morning: open Check in
Look at today’s list. The top shows how many are still to arrive. Print the list with Export PDF if you’ll be working without a device.
As people arrive
Search by name or reference and choose Check in. Watch for the No waiver badge and sort that out before they ride.
When plans change
Someone can’t make it, or wants a different day? Open the booking from Bookings and move, convert or cancel it.
Afterwards
Check Statistics now and then to see which days and times are busiest.