Operations > Bookings shows every booking, newest first. Everyone with the Operations role can use it.
Find a booking
- By reference: type it into the Reference box and choose Find. References start with your booking prefix followed by a dash and a short code, such as
GP-4K7Q2M9X. The box shows your own prefix as a hint. Clearing the box and pressing Find returns to the full list. - By status: use the Status filter.
- By customer: open the customer from Customers, whose page lists all their bookings.
List or calendar
Switch between the two with the List / Calendar buttons. The screen remembers your choice.
Bookings in pages of 20. Each shows the reference, status and total, then the customer, the date and time (with the slot or event name), how many places and which tickets, and when it was booked. Select a row to open it.
A month grid, Monday first. Each booking appears on the day it rides, with its start time and customer name, coloured by status. Use ‹ and › to change month and Today to jump back. Hover a booking for a quick summary. Select it to open it.
Bookings with no session date can’t be placed on the calendar. A note tells you how many are hidden.
Statuses
| Status | Meaning |
|---|---|
| Pending | The customer has started a booking but not paid yet. Their places are held for 15 minutes. |
| Confirmed | Paid. This is a real booking. Only Confirmed bookings appear in Check in. |
| Cancelled | Cancelled by you (and refunded, if it had been paid). |
| Expired | The customer never paid, so the hold ran out and the places were released. |
Open a booking
A booking’s page shows the session, who booked it, everyone on it, the tickets and price breakdown, and a full history. See Managing a booking.