Operations > Check in is built for the front desk. It lists today’s paid bookings only, so there’s nothing to filter.
The screen
At the top you’ll see today’s date and how many bookings are still to arrive, with a progress bar of how many have been checked in. Under that is a search box and then one card per booking.
Each card shows the booker’s name, the reference (select it to open the booking), the session time and slot, the number of places, and a table of everyone on the booking with:
- Name and Type (Adult or Minor).
- Waiver:
Signed, or a No waiver warning.
Bookings for an event are labelled Event.
Check someone in
Search by name, email or booking reference. It also matches anyone else riding on the booking, so you can find the booking from any rider’s name. Choose Check in. The card records the time it happened.
Made a mistake? Choose Undo on the card.
Waivers on the day
The Waiver column is only shown for bookings that need one. A No waiver badge means that rider hasn’t signed. You can open the booking and customer page to resend the link, and see more on Waivers.
Without a device: Export PDF
Export PDF downloads today’s full list (the search box is ignored) as a printable page for when you’re working outside, offline or just prefer paper.
Refresh
The list loads when you open the page. Choose Refresh to pick up bookings made since, or check-ins done on another device.
On your phone or tablet
You can use this screen in any browser, or use the Gravity Pass iPhone app, which has a link at the top of the screen. The booking confirmation email includes a QR code of the reference, made for use with the app.