Compliance > Audit Log records changes made in the management portal. Each entry shows when it happened, who did it, what was done, and the customer it concerned, if any. Select a customer name to open their page.
Filter the log
| Filter | Use it to… |
|---|---|
| Team member | See only what one person did. The list includes everyone who can sign in. |
| Customer email address | See everything done to one customer. |
| From and To | Limit to a date range. The last day is inclusive and uses your own local days. |
Choose Filter to apply them and Clear to start again. Results show 100 at a time, with paging controls underneath.
If you filter by a customer email that doesn’t exist, you’ll see a message saying so instead of an empty list.
What it’s useful for
- A mistake. Someone cancelled the wrong booking: find out who and when.
- A customer complaint. “I was refunded but wasn’t told”: see exactly what happened and by whom.
- Leavers. Review what a team member did before you deactivate them.
- Data protection. Show who has accessed or changed a customer’s information.