---
title: "Statistics"
description: "Read your revenue, busiest days and times, group sizes, ticket mix and more over any period."
---

> Documentation Index
> Fetch the complete documentation index at: http://localhost:4321/llms.txt
> Use this file to discover all available pages before exploring further.

# Statistics

> **Administrators only**
>
> This part of the portal is only visible to people with the **Administrator** role. If you can't see it in your menu, ask an administrator. See [Roles and permissions](/reference/roles-and-permissions).

**Operations > Statistics** summarises **paid bookings on sessions in the period you choose**. It's the quickest way to see what's working.

## Choose a period

Pick a preset (**Last 30 days**, **Next 30 days**, **Last 3 months**, **Last 12 months**, **This year**) or choose **Custom dates** and set **From** and **To**. The page defaults to the last 12 months. Use **Refresh** to reload.

If there are no paid bookings in the period, you'll see a note instead of charts.

## The summary tiles

| Tile | What it tells you |
|---|---|
| **Bookings** | How many, and how many places in total. |
| **Revenue** | Money from those bookings, and the average per booking. |
| **Average group** | Places per booking. |
| **Spaces filled** | The share of capacity booked on sessions that are running. |
| **Checked in** | The share of bookings checked in so far, out of those that have had the chance. |
| **Booked ahead** | Average days between booking and riding. |
| **Customers** | How many different customers, and how many booked more than once. |
| **Cancelled** | Cancelled bookings and their share of all bookings. |

## The charts

- **Spaces by day** (or week, for long periods). Switch between **Ride date** (when they ride) and **Booked on** (when they bought).
- **Busiest days**: a calendar heatmap. Darker is busier.
- **By month**: a table and bars of bookings, places and revenue.
- **By day of the week**: which weekdays fill up.
- **When people ride**: places by weekday and session start time.
- **When people book**: bookings by weekday and hour, in your time zone. Useful for deciding when to send promotions.
- **Tickets sold**: quantity of each ticket and its value *before* vouchers.
- **Slots**: how full each slot has been, as a percentage.
- **Adults and minors**: the split by date of birth, bookings with minors, and places sold at a minor price.
- **Group size** and **How far ahead people book**.
- **Discount vouchers**: bookings that used one, total discounted, free bookings, and a ranking by code.
- **Booking outcomes**: Confirmed, Cancelled and so on for every booking made in the period.

> **What isn't included**
>
> Statistics cover **bookings**. Shop orders, season pass sales and refunds made outside Gravity Pass aren't in these numbers. Use your Stripe dashboard for a full picture of money received.

Source: http://localhost:4321/daily/statistics/index.mdx