---
title: "Export customers"
description: "Download a CSV of customers who haven't opted out of marketing."
---

> Documentation Index
> Fetch the complete documentation index at: http://localhost:4321/llms.txt
> Use this file to discover all available pages before exploring further.

# Export customers

> **Administrators only**
>
> This part of the portal is only visible to people with the **Administrator** role. If you can't see it in your menu, ask an administrator. See [Roles and permissions](/reference/roles-and-permissions).

**Marketing > Export** downloads a **CSV file** of every customer who has **not opted out** of marketing, with their first name, last name and email address.

## Download

The page first tells you how many customers will be exported, and how many have opted out and are left out. Choose **Download CSV**. The file is named with today's date, such as `marketing-customers-2026-10-14.csv`.

Open it in a spreadsheet, or import it into your email tool.

> **Existing customers and automatic sync**
>
> Automatic sync only adds new customers. To get your existing customers into a new marketing tool, export once and import the file there. Then switch on [automatic sync](/marketing/configuration) to keep it up to date.

## Who is included

- Everyone who is **opted in**.
- Nobody who has opted out. You can see and change each person's choice on their [customer page](/daily/customers#opt-out-of-marketing).

## Looking after the file

The file contains personal data. Store it somewhere secure, share it only with whoever needs it, and delete it when you've finished with it.

Source: http://localhost:4321/marketing/export/index.mdx